Verbal communication means speaking and listening verbally to exchange ideas, thoughts and information. People converse with each other through verbal communication – such as speeches, presentations, discussions.
Verbal communication is essential for direct communication to build rapport and trust instantly.
Importance of Verbal Communication:
Verbal communication- useful in problem solving. Conflicts, disputes and many issues/differences can be resolved by talking.
Feedback is spontaneous in verbal communication. So, quick decisions can be made without any delay.
Verbal communication doesn’t just mean speaking clearly and concisely. This ensures that the information reaches and is understood by the recipient.
Verbal communication helps others hear and understand what each other needs to work through.
Verbal communication helps individuals express emotions, ideas and feelings, motivate and share knowledge as well as boost self-esteem.
Example: telephone conversations, face-to-face conversations, classroom lectures, and business presentations.
মৌখিক যোগাযোগের অর্থ – কথাবার্তা, ভাবনা ও তথ্য বিনিময়ে মৌখিকভাবে কথা বলা এবং শোনা। মৌখিক যোগাযোগের মাধম্যে ব্যক্তি একে অপরের সাথে কথোপকথন করে – যেমন বক্তৃতা, উপস্থাপনা, আলোচনা।